FAQ

Frequently Asked Questions

 

What are your services?

We provide domestic home cleaning, End of Lease Cleans & Ironing within 20km of the CBD.

What about the security of my home?

All of our staff are fully vetted, reference checked, have current police clearance certificates and are fully insured. If you have any particular concerns, please contact us. We take your privacy and the security of your home very seriously.

Do I have to sign a contract?

No we do not require a contract to be signed. However you need to provide two weeks notice if you no longer wish to use Swish Home Services.

Do you use your own cleaning products, or do I have to supply them?

Swish Cleaners provide their own cleaning products and equipment unless you have specific products in your home that you want our cleaners to use. We do ask that if require ironing to provide board and iron. If you have animals in the house we may ask to use your vacuum cleaner. If you can not provide these items please inform us when you make a booking.

Do you send the same cleaner to my home each time?

Yes, we endeavour to use the same cleaner for your job each and every time. In the event that your regular cleaner cannot attend for any reason, we will provide a substitute cleaner and let you know of the change.

Do you make the beds and do dishes?

Yes, we make beds as well as sheet changing. This is part of our housekeeping service if required.